Return Policy for NB Handlooms

Domestic Orders:

1. Eligibility for Returns:
   • Returns are accepted within 3 days from the delivery date.
   • Orders with custom tailoring or additional services such as fall & edging are non-returnable.
2. Return Circumstances and Resolutions:

Return Reason	Resolution
Item is damaged or defective	Refund or Gift Card
Incorrect item delivered	Refund or Gift Card
Colour different from description	Gift Card
I do not like this material	Gift Card

1. 
   How to Initiate a Return:
   • Email your return request to support@nbhandlooms.in , including your order details and reason for return.
   • For damaged or incorrect items, please attach a photograph of the product, the price tag, and the delivery packaging.
2. Approval and Shipping:
   • Our support team will review and approve your return request.
   • Once approved, pack and ship the item to the following address: NB Handlooms
     SHOP NO 4, ZAIT ICONE COMPLEX, SREERAM NAGAR COLONY, MANIKONDA, HYDERABAD,Ranga Reddy, Telangana, 500089
   • Phone: +91 96523 03943
   • The item must be in its original, unaltered, and unused condition, with the price tag and, if applicable, the silk mark tag. Ensure the saree folding is intact.
3. Logistics and Costs:
   • Reverse pick-up is available for damaged, defective, or incorrect items in select pin codes.
   • For orders with free shipping, a logistic cost of ₹75 per item will be charged for both onward and return shipping.
4. Refunds and Gift Cards:
   • Refunds or gift cards will be processed after the returned item is received and inspected by our quality assurance team.
   • Refunds or gift cards will cover only the product cost. Any additional costs incurred will not be refunded.
   • Refunds will be issued to the original payment method and may take 7 to 10 working days to process.

International Orders:

• Returns are not accepted for orders from outside India.